- Title : Coaching, Counseling & Mentoring: How to Choose & Use the Right Technique to Boost Employee Performance
- Author : Florence M. Stone
- Rating : 4.90 (754 Vote)
- Publish : 2014-4-8
- Format : Paperback
- Pages : 240 Pages
- Asin : 0814420354
- Language : English
Stone (New York, NY) has more than 30 years of experience as a writer and editor with the American Management Association. Florence M. Her previous books include The Mentoring Advantage and The Manager's Question and Answer BookThis updated and revised second edition includes useful scripts for talking to employees about sensitive
Stone (New York, NY) has more than 30 years of experience as a writer and editor with the American Management Association. Florence M. Her previous books include The Mentoring Advantage and The Manager's Question and Answer Book
This updated and revised second edition includes useful scripts for talking to employees about sensitive issues, and new material on topics including working with off-site employees, what to say when an employee denies a problem exists, whether or not to coach temps and part-timers, how to draw the line between the mentoring and supervisory role, and what to do when counseling fails. Unfortunately, most managers don't truly understand how and when to do each. This is an essential guide for managers who want to build their confidence and skill in getting the most from their people.. But there's a big difference between continuously encouraging employees to do their jobs well (coaching), attempting to fix poor performance (counseling), and helping top performers excel (mentoring). Coaching, Counseling & Mentoring provides helpful
About the Author Florence M. Her previous books include
The Mentoring Advantage and
The Manager's Question and Answer Book. Stone (New York, NY) has more than 30 years of experience as a writer and editor with the American Management Association
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